Privacy Policy
Last updated: May 2025
Your privacy is important to us at Jipe Live. We're committed to protecting your personal information and being transparent about our data practices.
Our Commitment to Your Privacy
At Jipe Live, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our event ticketing platform.
1. Information We Collect
Personal Information
When you use Jipe Live, we may collect the following personal information:
- Account Information: Name, email address, phone number, and password
- Payment Information: Billing address and payment details (processed securely through Paystack)
- Event Information: Ticket purchases, event preferences, and attendance history
- Communication Data: Messages sent through our platform
- Identity Verification: ID number and KYC documents for event organizers
Technical Information
- IP address and device information
- Browser type and version
- Operating system and device type
- Usage analytics and performance data
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
Service Delivery
- • Process ticket purchases
- • Send event notifications
- • Provide customer support
Platform Improvement
- • Analyze usage patterns
- • Improve user experience
- • Develop new features
3. Data Protection and Security
We implement industry-standard security measures to protect your data:
4. Your Rights and Choices
Under applicable data protection laws, you have the right to:
Access
View your personal data
Rectify
Correct inaccurate data
Delete
Remove your data
Portability
Export your data
5. Third-Party Services
We work with trusted third-party services to provide our platform:
Paystack
Payment processing
Stream
Video streaming
SMS Services
Notifications
Questions about Privacy?
If you have any questions about our Privacy Policy or data practices: